B2B Self Service platform

Architected and Development of a web based, multi-level Customer relationship platform and integration to SAP and distributed systems for a major manufacturer.

A Web and Mobile Platform for SME's to create their own shop with no technical knowledge

Campaign Management application that allows a business user to create, manage and report email marketing communications through the internet with no technical knowledge. Integrated with existing CRM or Customer Database.

Web based Contract and Purchase Agreement creation, management and workflow to reduce revenue leakage, improve data currency and reduce the opportunity for errors.

Web based supplier and contract management system to manage supplier relationships, contract negotiations and capabilities.

Web system to reconcile customer accounts for credit/rebates and integrated with SAP. This system is used to ensure correct financial data is available at all times.

Application to segment existing customer data against industry, sales and historical data.

Provide a simple, online solution to enable Dealer requests based on form templates.

Business Process Workflow engine to manage work request messages from multiple sources and machines.

System to create Pricing models and application of discounting rules to price models. This system reduced the opportunity for error and provided an up to date, we based presentation

BusinessNetworks is a web infrastructure and application framework for small business designed to remove some of the barriers to web technology that are faced by small business people in Australia.

Migration of web self service and contact applications to J2EE technology for a large health insurer.

Catalonia is a new Spanish restaurant in Kirribilli. Contemporary style tapas bar with cocktails and wine list to complement the food.

Program management of a strategic Web Channel, primary web portal for a large multinational organisation.

Architected an Integrated Services Portal, a business services web platform for a major telecommunications company.

Architected a Mobile Web CRM Platform, primary web platform for mobile services for a large corporation.

Architected and developed a Service Provisioning application for a major telecommunications company to automatically provision VAS products and services such as Voicemail, SMS, SurePage, WAP and GPRS.

Designed and developed a Marketing campaign management tool for a large global company. The architecture used a builder concept that could create individual, configurable web applications that could be deployed at the time of the marketing campaign.

Conceived and Implemented a Call Centre Self Service platform for a large global company that saved $1.2M per centre and implemented in Sydney, Melbourne and Adelaide.

Architected and developed an Online Dealer portal that is used for order capture and provisioning of products and services. This portal is used by hundreds of Retail stores, Partner organisations and Premium Dealers and is developed around a business rules engine and dynamic order capture.

Designed and developed a secure application to manage SIM card unlocking information.

Architected and developed a charity auction application used internally by a large company with over 5k staff.

Architected, developed and implemented the first ever web-based system for a large telecommunications company.

Architected and developed a Content management system for a large corporate intranet.

Implemented a large corporate Intranet with over 4 million page impressions per month. At the time, it was one of the largest intranets in Australia.

Management of over $8 million in web services, including content management, development and application support services.

Support and Maintenance of over 300 websites and web applications for major clients.

Outsourcing and Insourcing of multiple service delivery teams and services.

Lectured in Web Services and Enterprise Architecture for a major Australian university in their Masters program.